Your information

Privacy Policy

This policy explains how we collect, use, protect and otherwise handle personally identifiable information through this website.

What personal information we collect

When ordering or registering on our site, as appropriate, you may be asked to enter your name, address, email address and phone number. We collect this information when you place an order or enter information on our site.

How we use your information

We may use the information collected from you when you register, place an order, sign up for our newsletter, respond to a survey or marketing communication, browse the website or use certain other site features, in the following ways:

To personalise your experience and deliver the content and service offerings you are most interested in.
To improve our website in order to better serve you.
To respond to your customer service requests.
To process your transactions quickly.
To send periodic emails about your order or other products and services.

We do not share end-user information with third parties or affiliates for marketing or promotional purposes. We may share end-user opt-in data with subcontractors or outsourced service providers, but only to fulfil the service we provide to you.

How we protect your information

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit as safe as possible, and we use regular malware scanning.

Your personal information is contained behind secured networks and is only accessible by a limited number of people who have special access rights to those systems and are required to keep the information confidential. All sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology, and all transactions are processed through a gateway provider rather than stored or processed on our servers.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your device through your web browser (if you allow it) that enable the site to recognise your browser and remember certain information.

To remember and process the items in your cart.
To understand and save your preferences for future visits.
To keep track of advertisements.
To compile aggregate data about site traffic and interaction so we can offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can set your browser to warn you each time a cookie is being sent, or to turn cookies off entirely. Each browser is a little different, so check your browser's help menu for the correct way to modify your cookies. If you disable cookies some site features will not function properly, but you can still place orders.

Third-party disclosure and links

We do not sell, trade or otherwise transfer your personally identifiable information to outside parties unless we provide advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business or serving our users, so long as those parties agree to keep the information confidential. We may also release information when that release is appropriate to comply with the law, enforce our site policies, or protect our or others' rights, property or safety.

We do not include or offer third-party products or services on our website.

Changes, access and children

Users will be notified of any privacy policy changes on this Privacy Policy page. Users are able to change their personal information by emailing us. We do not specifically market to children under 13.

Fair Information Practices

The Fair Information Practice Principles form the backbone of privacy law in the United States. In order to be in line with them, should a data breach occur we will notify users via email within 7 business days and via in-site notification within 7 business days.

We also agree to the Individual Redress Principle, which requires that individuals have the right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law, and that individuals have recourse to courts or government agencies to investigate or prosecute non-compliance.

CAN-SPAM Act

The CAN-SPAM Act sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped, and spells out penalties for violations. We collect your email address in order to communicate with you about products and services. If at any time you would like to unsubscribe from future emails, email us and we will promptly remove you from all correspondence.

Contacting us

If there are any questions regarding this privacy policy, contact us using the details below or the contact form.